Date Posted: September 21, 2018
Job Type: Direct Hire
Job ID: 321217
The Director of Account Management Operations will lead the team of account managers and work closely with the account managers to ensure they are providing the highest standard of service, quality and satisfaction. The Director will coach and develop the Account Managers and ensure they are delivering all core work in business planning, renewal, analysis and service with our clients while supporting their block with market, product, wellness and compliance expertise. This position is responsible for the overall management and the daily operations of the Account Management team while providing strategic direction to the Managing Partner and Executive Team on strategic direction of the department.